Shipping policy

Processing Times

All orders are processed within 1 to 3 business days. In rare cases such as high order volume or carrier delays, processing may take slightly longer, but all orders are shipped within 14 days of purchase.

Once your order has shipped, you will receive a tracking email.

United States Shipping

All US orders ship from our German logistics center.

Estimated delivery times:

Standard Shipping via DHL Paket International: 7 to 14 business days

Shipping Costs:

Orders under 100 USD: 24.99 USD for DHL International Tracked
Orders 100 USD and up: Free shipping

Duties and taxes:
Duties are included for US customers. No additional fees will be collected on delivery.

Germany Shipping

Estimated delivery time: 1 to 3 business days
Carrier: DHL Warenpost

EU Shipping

Estimated delivery time: 3 to 7 business days
Carrier: DHL Warenpost or DHL Paket
VAT and duties vary by country and may apply upon delivery

International Shipping (Outside the US and EU)

Estimated delivery time: 7 to 14 business days
Carrier: DHL Warenpost, DHL Paket, or DHL Express
Customs duties or taxes may apply depending on the destination country. These fees are the responsibility of the customer.

Customs and Import Fees

Customers are responsible for any customs fees, duties, or taxes that may be incurred upon arrival in the destination country unless otherwise stated for their region.

Support

For shipping questions, email us any time at support@nailevated.com.

(We are here to help and promise the nails are worth the wait. 💅)